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FAQ

Basic Questions

How can I start the Process?

If you have questions you can click the Request Quote button to the left of your screen and fill a simple quote form. One of our dedicated project managers will answer all your questions within 24 hours. If you are sure about your design requirements just go to Order page and fill out the order form.

What modes of payment do you allow?

We accept all electronic methods of payment through Paypal, Visa, Discover, MasterCard & American Express.

 

How long should I wait after placing order?

We send the first set of unique custom logo design concepts within 1-3 working days.

 

How will I receive logo options?

You will receive an email with logo design options attached.

What if I want to modify 1 or 2 of design options?

No problem, just reply to the same email you received your design options in and we will modify the logo design as your instructions free to cost. You will have unlimited free revision.

 

What are the file formats I will receive once a logo is finalized?

Print an web ready final files will be sent in these formats. JPEG, PNG, AI, EPS, PSD, PDF

What If I am not happy/satisfied with the work?

You will get the full refund without any deductions.

 

Advance Questions

Do I own copyright for the logo you will design?

Absolutely, The artwork and design rights belong to you. You own the copyright for the logo design that you choose. We even provide you source files to give you full freedom and control over the future edits to the design.

What are corporate and illustration logos?

Corporate logos are simple, easily memorable and unique. All big brands prefer corporate logo design for its ability to target huge audience.

Illustration logos are complicated, rushy and lose quality when used in smaller size. Illustration logo design cannot create an impact due to complicated artwork.

Do you use logo templates?

As the name indicates, we design custom logos from scratch. We do not use any pre-designed  logo templates.

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